For clinics and dental centres
Answer patient messages even after closing time.
An AI employee replies on WhatsApp in Arabic and English, collects the booking request, and hands your reception a clean list.
See how your reception would look on Monday morning.
ردّ على رسائل المرضى حتى بعد وقت الإغلاق.
What happens at 11 pm
Answered after hours, handed over in the morning.
A customer writes after hours
A WhatsApp message or a voice note, at a time when nobody is at the desk.
The AI employee answers from your knowledge
It replies in Arabic or English from the information you gave it, introduces itself as the AI assistant, and hands over when it does not know or a person is wanted.
Your team gets a clean hand-over
The conversation is on the customer's record with a next step and an owner, ready when the team opens up.
What you use
What it covers from day one.
Inbox with the patient beside the chat
Your reception sees the patient's history next to the conversation, and can switch the AI off for any chat.
Answers from your own information
Upload hours, doctors, prices and preparation instructions. You are responsible for the content. The AI employee answers from them and hands over when it does not know.
Appointments your team confirms
A time agreed in the chat is pencilled into the calendar. Your staff confirm it, and the patient gets a WhatsApp confirmation inside WhatsApp's 24 hour window, or an email invitation where an address is on file.
Follow-up and win-back
A follow-up task such as asking how the treatment went can be a step in your protocol. Patients who have been quiet for 60 days can be reached with an approved template.
Consent and opt-out record
Who agreed to be messaged, and when, is kept with the date. A patient who opts out is excluded from campaigns.
Honest limits
What to know before you start.
Appointments are tentative until confirmed
The AI holds the slot. A person on your team confirms it.
It is not a medical tool
It answers from what you wrote and does not replace your clinic system or medical records. There is no connection to a clinic management system. The AI is instructed not to give medical advice. That is an instruction, not a guarantee.
No SMS and no insurance checks
Growme does not send messages by SMS or check insurance.
Questions
Questions from clinics
Does it book appointments by itself?
It holds the slot as tentative, and your staff confirm it. After that the patient gets a WhatsApp confirmation inside the 24 hour window, or an email invitation where an address is on file.
Does it replace our clinic system or medical records?
No. Growme is the conversation and follow-up layer. It has no connection to a clinic management system or medical records.
Is patient data kept separate from other businesses?
Yes. Each business is kept separate from every other in the database, and actions are recorded in an audit trail. See the Your data page.
Price
KD 50 a month. One WhatsApp number, five people and an AI employee.
Meta's WhatsApp message fees are charged separately by Meta. See what is included and what is not
Other trades
See how it works for other kinds of business.
Clinics · Salons and spas · Real estate · Restaurants · Car dealers · Online stores
See it on your own business.
Send us a message on WhatsApp and see how Growme answers, or book a 20 minute walkthrough.